When I arrived at the Rogers, Arkansas Dillard's I was encouraged to use the just-issued in-store credit (Dillard's Dollars Gift Card) that same day in order to receive a 40% discount on already-discounted merchandise. Now I have to go back and forth from here to Texas just trying to deal with all this. We were great customers before but to be accused of something like this when it was a misunderstanding is ridiculous. I will nor any of my family ever shop at Dillard's after this. My bags were checked along with the rest of my stroller and they even searched under my baby which was so humiliating. They have the right to drop all charges but refuse to do so because that's more money for them. I am appalled that they would think I would try a take a pair of jeans with my baby with me and head right back into the store at that. I have enough money to buy whatever I want. All whom say I have to take it up with the district attorney. I have talked to every person possible: managers, store managers, district managers. I'm not from Memphis - I'm from Texas and the crime is way worse here so I understand why it may have seemed like I was trying to steal them bc I left the store but I was on my way back in not trying to leave the mall. If I was trying to steal why would I be on my way back inside of the Dillard's store downstairs?" Anyways he wrote me a citation, even though I'm moving in a week.
I'm use to a smaller one story Dillard's. I explained the situation to him, he asked why I didn't use the store escalator, I said "Sir I didn't know there was one.
As was turning the corner to head back to Dillard's fragrance I was stopped by a man that said I was trying to steal the pants.
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